Our Team

Audra Santos

Vice President, Credit Union Lending;
Branch Manager, Norcom Mortgage


Audra is a top producer in the lending industry and has more than 20+ years of experience.  She has extensive knowledge in various products, programs and processes which allows for a highly communicative and collaborative lending experience. She lives by the philosophy of “People Helping People” and “Changing Lives” which makes her a tremendous partner in the credit union community.  Audra shares the core values of honesty and integrity which are fundamental requirements when working with members and mortgages.

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Rui Santos

Loan Officer
(fluent in Portuguese)


Rui is an esteemed member of our mortgage team and a licensed loan officer with an extensive background in finance. With his passion for serving diverse communities and a wealth of expertise, Rui is an invaluable asset to our Monroe Branch. With an MBA in finance, Rui brings a deep understanding of financial markets and risk assessment, ensuring our clients receive top-tier service and tailored financial solutions.

What sets Rui apart is his unwavering dedication to helping individuals and families, specifically focusing on Portuguese communities, achieve their dreams of homeownership. As a native speaker, he connects on a cultural level with clients, making him a trusted advisor and advocate throughout the mortgage process. Rui’s extensive network of contacts and affiliations underscore his commitment to excellence. His connections provide our clients with comprehensive support and guidance, making their experience seamless and rewarding.

Brianne Vazzano

Loan Officer

Brianne is a skilled professional with a unique background that includes a successful transition from full-time teaching to the mortgage industry. Her commitment to personal growth and passion for helping others shines through in her work, perfectly aligned with our company values. With her previous experience in education, Brianne brings exceptional communication skills and a keen ability to understand and address individual needs. She is dedicated to guiding clients through the mortgage process, ensuring a smooth and stress-free experience for each and every one.